Food, Pharmaceutical, Bioengineering
086-21-34711610
Once met, lifelong service
Regardless of domestic or foreign customers, as long as they meet us once, we consider them permanent customers and provide technical support within our capabilities to create value for them.
Service system that connects the past and sets the stage for the future
We have a group of experienced and practical technology personnel who have been engaged in production and research and development in large domestic and international food machinery companies and food production enterprises for many years. Based on customer needs, production history, and current situation, we have insight into potential technical problems of customers, optimize resource allocation, and provide customers with technical improvement and effective transformation plans. We also track the root status of the plans and provide follow-up services.
Product market positioning guidance
Provide industry information and development ideas based on market demand
Product structure positioning
Combining existing market information and development trends, as well as local resources of customers
Develop product items and production process routes
Plan Layout Design of Food Factory Room
For the current food factory, we provide a complete set of functional areas and equipment layout plans. Not limited to the facilities and equipment we provide. For new projects, we tailor them to local conditions and provide optimized factory floor plan design solutions according to customer service requirements to save costs for customers
Factory construction guidance
Based on the layout design of the entire factory, during the start or construction process, we arrange engineering technicians to provide assistance on site, reasonably arrange the construction process, and achieve reasonable construction of underground engineering, water, electricity, gas, and steam to avoid rework and repeated construction.
Equipment design plan
Provide multiple, fast, good, and cost-effective technical solutions to meet customer needs
We strictly adhere to GMP, HACCP, and ISO 9001 standards to establish a comprehensive quality assurance system, implement scientific and advanced project management, and provide real-time project feedback to customers during the initiation, design, manufacturing, and acceptance stages of the project to ensure that each equipment is delivered and used strictly according to customer technical requirements.
We have a service management center that provides customers with systematic service solutions. The service content includes on-site equipment installation, acceptance, operation and maintenance training, equipment maintenance and upkeep, long-term component supply, host technology exchange, old equipment renovation and upgrading.
We provide comprehensive personnel technical training programs for customers, ensuring the correct operation of on-site personnel through training, improving maintenance quality and troubleshooting ability, safe operation, reducing downtime, and improving equipment efficiency.
Online and on-site training
Our training content includes multiple courses such as functional structure principles, process procedures, debugging, repair, and maintenance. We offer various training methods such as online, on-site, and off duty, and can customize training plans according to the needs, skills, and specific requirements of on-site employees.
Training resources
Diverse training methods allow customers to flexibly choose according to their own situation
Multi layered and rich training materials that can be tailored to the actual needs of customers
Experienced designers and engineers with a combination of teaching staff create high-quality training outcomes
Personalized technical training
How to improve production line efficiency?
How to reduce energy conservation and consumption?
Customized training "ensures rapid technical improvement of on-site operation team members through the joint determination of accurate and personalized training content by our training engineers and factory managers.
The company has established a dedicated spare parts warehouse for after-sales service to ensure the rapid supply of commonly used, vulnerable, and maintenance parts. The spare parts provided are of the same quality as the original spare parts, which better ensure the trouble-free operation time of your equipment.
After-Sale Service Hotline:13817628110
After sales service fax:021-34711610
After sales service email:sales@chinajingsen.com
After sales contact address:No. 1661, Jialuo Road, Jiading District, Shanghai
Zip Code: 201800
1. The warranty period for the production line is one year (excluding human damage).
2. The installation and debugging services are provided by dedicated service engineers with years of relevant experience, responsible for the installation and debugging of equipment until qualified acceptance, and the equipment enters the production state.
3. Regular routine service inspections to ensure long-term stable and smooth operation of the equipment;
4. In order to cooperate with customer production, if your equipment encounters an emergency at any time (including holidays), you can immediately contact our service engineer. We guarantee to receive a customer repair report within 24 hours (within the province); Within 48 hours (outside the province), full-time service engineers will arrive at the site (except for force majeure reasons such as traffic interruption caused by war, earthquakes, floods, etc.).
5、Adequate inventory of parts.
6. The engineering department (after-sales service department) of the company is a professional department dedicated to the installation, commissioning, maintenance and repair of products. All service engineers in the department have senior experience and receive professional technical training for a long time.
Whether you have equipment maintenance, major renovation, equipment verification, spare parts requirements, or other after-sales questions, just one phone call, one fax, or one email from you, we will immediately provide you with a full range of professional services! We have always been pursuing the goal and driving force of "thinking about customers' thoughts and being anxious about their needs". Whether in the past, present, or future, we will continue to persevere and make unremitting efforts to provide "faster, better, and updated" professional services to all customers at home and abroad!
Adhering to the spirit of putting users first, continuously providing timely and thoughtful product after-sales service to global customers with dedication
+86 021 34711610